HOW DO YOU TAKE MONEY FOR SERVICES YOU DID NOT PROVIDE????????????

Item: Rain
Rating: 1
Author: Nomvula H

If I had the option to put 0 stars I would. I canceled my services with Rain in February yet my account IS STILL GETTING DEBITED. I DIDN'T EVEN HAVE INTERNET FOR THE PAST FEW MONTHS. HOW DO YOU TAKE MONEY FOR SERVICES YOU DID NOT PROVIDE???????????? That is a disgusting way of doing business. I called the customer care line and I was told it will take 24 to 48 hours to get any kind of assistance. I regret the day I subscribed to this hideous and useless internet provider.

Helpful (0)

Replies (3)

Rain's replyOfficial

27 Mar 2023, 10:10

Hi Nomvula

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Rain's reply27 Mar 2023, 10:10

Official

Hi Nomvula

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Nomvula H's updateReviewer Update

27 Mar 2023, 10:36

That's utter nonsense. You said the same thing for the month of February. I did not HAVE INTERNET FOR THE WHOLE OF MARCH. WHY EXACTLY AM I STILL BEING DEBITED??? I WANT MY MONEY BACK PLEASE!

Nomvula H's update27 Mar 2023, 10:36

Reviewer Update

That's utter nonsense. You said the same thing for the month of February. I did not HAVE INTERNET FOR THE WHOLE OF MARCH. WHY EXACTLY AM I STILL BEING DEBITED??? I WANT MY MONEY BACK PLEASE!

Nomvula H's updateReviewer Update

27 Mar 2023, 11:33

what post billing when I did not have internet the whole of MARCH??????????????????

Nomvula H's update27 Mar 2023, 11:33

Reviewer Update

what post billing when I did not have internet the whole of MARCH??????????????????