MS
Mduduzi S

1 reviews | Active since Feb 2023

04 Feb 2023, 16:41

Horror Service from Rain 5G

I took out the premium 2 for 1 promotion subscription in 2022 September.

After more than 20 calls and countless emails no joy. The 1 devices was delivered and now 6 months later I am still waiting for my promotion devices.

The call centre does not give a darn. You get the same answer that it has been escalated. You are not allowed to speak to a Manager, if you insist you are told he will call you back which never happens.

Falls Marketing from Rain and absolutely horror service.

I am going to cancel my subscription.

0
Replies (1)
Rain
Rain's reply04 Feb 2023, 17:17
Official
 
Hi  Mduduzi 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain