MS
Mduduzi S
1 reviews | Active since Feb 2023
04 Feb 2023, 16:41
Horror Service from Rain 5G
I took out the premium 2 for 1 promotion subscription in 2022 September.
After more than 20 calls and countless emails no joy. The 1 devices was delivered and now 6 months later I am still waiting for my promotion devices.
The call centre does not give a darn. You get the same answer that it has been escalated. You are not allowed to speak to a Manager, if you insist you are told he will call you back which never happens.
Falls Marketing from Rain and absolutely horror service.
I am going to cancel my subscription.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
04 Feb 2023, 17:17Hi Mduduzi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply04 Feb 2023, 17:17
Official
Hi Mduduzi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
