HORRIFYING SERVICE FROM RAIN

I took rain prepaid sim at R479pm. Surprisingly a second sim was sent to me without me questing it. The most difficult part of dealing with rain is a FACT they dont have PHONE NUMBER NOR EMAIL ADDRESS NOT EVEN A PROPER STREET ADDRESS so one can visit their office. During December 2020 I was shocked to learn that I was billed R778.00 i tried by all means to resolve it via thier online query platform but to no avail. This is the response I got from one of their consultants Kebareng Masokwane (rain CeC) "you have 2 active sim cards on your profile at R479 each that is why your bill is R778.00 and once the sim cards are active you get billed for them and i cant cancel suspended sim cards the system wont allow me). It is painful to be left stranded and with little or no assistance at all. Especially if u told to activate an already active sim card.