Horrible /worst internet provider ever

I have never in my life, had such an awful experience, can't do anything with rain, download speeds are horrible, and you guys have the decency to tell me im to far away from the tower (im not) You keep telling me please reboot the device, please place it in a other place, i did everything i can, and you can't even own up to it, fix your dam ****, i don't pay you for nothing, taking our hard earned money, and in this horrible times as well, i know you guys are struggling as well but just admit to everyone you have a problem, i want my stuff fixed or i will report you to icasa