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LM
Lebogang M

1 reviews | Active since May 2021

12 Aug 2024, 19:35

Horrible slow connection!

Very horrible experience. The connection used to good and reliable but now it’s been full 2 months with slow connection!

I only get max 2 hours a day of uninterrupted connection and that is during early hours of the morning which is very frustrating.

I am paying a lot of money to be experiencing such slow connectivity. When you log a call , you don’t even get a response back, the agents don’t even call

0
Replies (4)
Rain
Rain's reply12 Aug 2024, 19:58
Official
Hi Lebogang M,

Thanks for bringing this to our attention.

We're sorry your rain experience hasn't been as good as you expected.

Thank you.
rain.
LM
Lebogang M's update12 Aug 2024, 19:59
Reviewer Update
Nothing is gonna be done to resolve the issue ?
LM
Lebogang M's update12 Aug 2024, 21:31
Reviewer Update
How was it refreshed if I may ask ? I got no call or email from support , how did you know it was mine ?

Anyway I did reboot but still experiencing the same issue. Can I please get assistance ? Replace the router if you have to
LM
Lebogang M's update12 Aug 2024, 21:35
Reviewer Update
How was it refreshed if I may ask ? I got no call or email from support , how did you know it was mine ?

Anyway I did reboot but still experiencing the same issue. Can I please get assistance ? Replace the router if you have to