Horrible sevices

After following the instruction of the sales agent, he calls back and update me that the payment is not seen, I have to do another deposit. Errens as he calls himself promised that he would call back and assist, today no call, no email. when i call the customer service, they ask security questions about five times and is still not able to assist. emails now comes streaming in with reference number no assistance. Image for R600.00 a month this is a grave mistake