BN
Bongani N

1 reviews | Active since Jan 2020

08 Jan 2025, 17:54

Horrible Services

This is the most horrible internet service provider, they **** people with double billing in one month (December) with hopes that you will overlooked the invoice, currently I've paid but have not connective and they can't explain the extra amount they've added on the invoice . They will always tell you they escalating the matter to their billing department and you will be called back which never happens. If you ever need connection don't bother considering any of Rain 4G-5G services. I need them to refund me and cancel their nonsensical services

0
Replies (2)
Rain
Rain's reply08 Jan 2025, 18:27
Official
Hi Bongani,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing, and we'll be in contact soon.

Regards,
rain.
BN
Bongani N's update08 Jan 2025, 18:43
Reviewer Update
My outstanding should be R685 that needs to be paid as their other invoice is still due for 25 Jan but the acoount is currently sitting as R1800 something "overdue" which is not true reflection to the account status