TM
Tshepo M

1 reviews | Active since Aug 2012

01 Aug 2020, 11:02

Horrible service Provider

I subscribed to their service and because of poor service in my area I cancelled my profile immediately. Now a month later my sim is still active and i was debited R233.38 for a service they never offered. This is an example of a typical South African provider that try's to milk people without offering any meaningful service. And to make matters worse you can't get hold of anyone as there is no telephonic way of getting hold of them. messages are just ignored. Those that want to use RAIN please be very careful before giving them your banking details as they will milk you irrespective of whether they offer a service or not. ALWAYS REMEMBER THAT CHEAP COMES WITH A HEAVY PRICE...ALWAYS

0
Replies (2)
Rain
Rain's reply01 Aug 2020, 11:08
Official
Hi Tshepo

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

TM
Tshepo M's update03 Aug 2020, 12:30
Reviewer Update
Hi Yeoline

Just like to ask if you can get someone to please call me so we can resolve and conclude this matter