Horrible service .No connection since last year November yet you debit my account every month.l want money refunded and my contract canceled aasap

Useless team leaders.lve been struggling to get connected since last Year November but you debit my account every month.l want my money refunded as the service rendered were not received. Your team are ****s anf their service is so pathetic.l've been patient for too long and thats it.*** Marshall Nyamutata ,***