KP
Kelly P
1 reviews | Active since Mar 2021
01 May 2026, 10:10
Horrible Service, No Compassion
Our device stopped working and they promised to deliver it within 3-5 working days and ended up delivering after a week and a half, when the device finally got here, it was not activated and we have been calling the call centre for almost 3 days now… today is Friday its still not working and we were told that it only going to be activated on Monday. I am really annoyed.
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Replies (2)0
Replies (2)
Rain's replyOfficial
01 May 2026, 10:30Hi Kelly
Thank you for bringing this to our attention.
We're sorry to hear this has been your experience.
We’re looking into your device query and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention.
We're sorry to hear this has been your experience.
We’re looking into your device query and will reach out with an update.
Regards,
rain.
Rain's reply01 May 2026, 10:30
Official
Hi Kelly
Thank you for bringing this to our attention.
We're sorry to hear this has been your experience.
We’re looking into your device query and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention.
We're sorry to hear this has been your experience.
We’re looking into your device query and will reach out with an update.
Regards,
rain.
KP
Kelly P's updateReviewer Update
02 May 2026, 09:35Hi, we are still not connected to the internet? What’s going on?????
KP
Kelly P's update02 May 2026, 09:35
Reviewer Update
Hi, we are still not connected to the internet? What’s going on?????