Horrible service from rain support

This morning on the 11th of February 2023, I phoned rain call centre to cancel my 5G contract, part of the reasons for cancellation is poor network and access to 4G that doesn’t connect if it does it’s slow and constantly I have to restart the router. This network has become unreliable and for the fact that I work from home it has inconvenience me greatly. I spoke to Lintle (Refused with her surname)from support who was clearly irritated and failed to tell me when the contract will be cancelled; she checked the system and simply said I have been using their services. It’s appalling to stay with a service provider that you are paying every month and everyday you hope the network will get better then you get such treatment when you have genuine and legitimate reasons to cancel. Then all of sudden she pretends that she cant hear me and ends the call. Call ***. Please help to cancel this month to month contract immediately. Thank you!