BN
Bamukabadi N
1 reviews | Active since Feb 2016
05 May 2025, 18:46
HORRIBLE SERVICE
Slow internet connection all the time!!! I can't submit a ticket on the app as it says I have a pending ticket! This message has been there for more than a month. Rain is absolutely useless. The customer service is clueless, that's when they actually bother to respond
Helpful (0)
Replies (10)0
Replies (10)
Rain's replyOfficial
05 May 2025, 18:53Hi Bamukabadi,
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply05 May 2025, 18:53
Official
Hi Bamukabadi,
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
BN
Bamukabadi N's updateReviewer Update
11 May 2025, 18:09Once again, no real solution to the poor network connection and I am still unable to log in a ticket via the app. This is absolutely ridiculous! Rain, your service is extremely poor!!!
BN
Bamukabadi N's update11 May 2025, 18:09
Reviewer Update
Once again, no real solution to the poor network connection and I am still unable to log in a ticket via the app. This is absolutely ridiculous! Rain, your service is extremely poor!!!
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Bamukabadi N's updateReviewer Update
11 May 2025, 18:33Is there something wrong with the 5G towers again?
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Bamukabadi N's update11 May 2025, 18:33
Reviewer Update
Is there something wrong with the 5G towers again?
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Bamukabadi N's updateReviewer Update
11 May 2025, 19:15Wi-Fi is completely off now!!! Useless
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Bamukabadi N's update11 May 2025, 19:15
Reviewer Update
Wi-Fi is completely off now!!! Useless
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Bamukabadi N's updateReviewer Update
13 May 2025, 22:24Rain has been the absolute worst this past few days. I currently have no internet!!!! Continuous issues ALL THE TIME!!!! Rain is the absolute worst service provider .
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Bamukabadi N's update13 May 2025, 22:24
Reviewer Update
Rain has been the absolute worst this past few days. I currently have no internet!!!! Continuous issues ALL THE TIME!!!! Rain is the absolute worst service provider .
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Bamukabadi N's updateReviewer Update
14 May 2025, 07:09Yes, currently speeds are fine. However, every evening it's a different story and I am unable to get assistance.
Last night, multiple support emails were sent but I received absolutely no assistance
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Last night, multiple support emails were sent but I received absolutely no assistance
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BN
Bamukabadi N's update14 May 2025, 07:09
Reviewer Update
Yes, currently speeds are fine. However, every evening it's a different story and I am unable to get assistance.
Last night, multiple support emails were sent but I received absolutely no assistance
***
Last night, multiple support emails were sent but I received absolutely no assistance
***
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Bamukabadi N's updateReviewer Update
17 May 2025, 19:12I have sent 3 screenshot to the email address reflecting the low speeds I am continuously experiencing
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Bamukabadi N's update17 May 2025, 19:12
Reviewer Update
I have sent 3 screenshot to the email address reflecting the low speeds I am continuously experiencing
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Bamukabadi N's updateReviewer Update
17 May 2025, 19:14Current speed: 1.59 Mbps download
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Bamukabadi N's update17 May 2025, 19:14
Reviewer Update
Current speed: 1.59 Mbps download
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Bamukabadi N's updateReviewer Update
18 May 2025, 17:54I am still awaiting someone to contact me regarding this issue. The email was sent as requested but I have received no feedback. Problem persists.
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Bamukabadi N's update18 May 2025, 17:54
Reviewer Update
I am still awaiting someone to contact me regarding this issue. The email was sent as requested but I have received no feedback. Problem persists.
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Bamukabadi N's updateReviewer Update
10 Jun 2025, 19:33The problem was resolved was resolved for only 3 days and we are back to the same ******* service from RAIN . I am utterly appalled by the services from RAIN.
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Bamukabadi N's update10 Jun 2025, 19:33
Reviewer Update
The problem was resolved was resolved for only 3 days and we are back to the same ******* service from RAIN . I am utterly appalled by the services from RAIN.