Horrible service. Charge extra even though I had no wifi.

I was without wifi for 7 days, everyone kept saying they will escalate. Today on the 8th day the wifi is working. I was on the unlimited off peak package which was R250, my package has been upgraded without my permission to unlimited which cost R479.

So because I was without wifi for 7 days you charge me more? My bill was suppose to be R280 because of the extra data I used. You think its rights to upgrade my package to unlimited without my permission and then increase my bill after not having wifi for 7days. I refuse to pay that amount