RN
Rochendo N
1 reviews | Active since Jun 2019
23 Jun 2025, 14:35
Horrible service - Cancel contract
I have cancelled my rain contract, and they have collected the router, yet rain still has not cancelled my subscription. I have called multiple times and sent numerous emails and still no success. I would not advise anyone to ever use rain!!!!! Horrible service
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
23 Jun 2025, 14:45Hi Rochendo
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply23 Jun 2025, 14:45
Official
Hi Rochendo
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
RN
Rochendo N's updateReviewer Update
28 Jun 2025, 08:35How can I pay for a service I’m not using. Check with CCD couriers you’ve collected the device 2 months ago. I cancelled my subscription in April 2025 already. If you do not sort this out I will be taking it further with the consumer proctor and the ombudsmen!
RN
Rochendo N's update28 Jun 2025, 08:35
Reviewer Update
How can I pay for a service I’m not using. Check with CCD couriers you’ve collected the device 2 months ago. I cancelled my subscription in April 2025 already. If you do not sort this out I will be taking it further with the consumer proctor and the ombudsmen!
RN
Rochendo N's updateReviewer Update
04 Jul 2025, 10:22Can you read my response prior on the cancellation of the service i made! Why am i still being billed when i returned the device? Why do you not check with CCD couriers on the device. WHY MUST I PAY FOR A SERVICE I DO NOT USE OR EVEN HAVE ACCESS TO?????????? I WILL BE TAKING THIS MATTER FURTHER> I HAVE GIVEN YOU"LL SUFFICIENT TIME TO RESOLVE THIS BUT YET AGAIN ITS PROVES HOW PATHETHIC YOUR SERVICE IS!!!
RN
Rochendo N's update04 Jul 2025, 10:22
Reviewer Update
Can you read my response prior on the cancellation of the service i made! Why am i still being billed when i returned the device? Why do you not check with CCD couriers on the device. WHY MUST I PAY FOR A SERVICE I DO NOT USE OR EVEN HAVE ACCESS TO?????????? I WILL BE TAKING THIS MATTER FURTHER> I HAVE GIVEN YOU"LL SUFFICIENT TIME TO RESOLVE THIS BUT YET AGAIN ITS PROVES HOW PATHETHIC YOUR SERVICE IS!!!