Horrible Service

One star is too much!

I work from home and have been a Rain client for almost 2 years. Last week my payment didnt go through as my card was cancelled. I called them the following day and they said I was in arrears and I made payment whilst I was on a call. The following day, someone called me stating that my account was in arrears but when they checked they saw payment was made. Ever since the weekend my network has been horrible impacting my work. Its month end and I have deadlines and no-one has fixed the "issue". The call centre staff disconnects the call and can offer no help! This is really bad service and I will be cancelling this immediately