EM
Eugenia M

1 reviews | Active since Mar 2024

03 Apr 2024, 12:02

Horrible service

Bad service, do not even subscribe to their service. When you want to cancel they will continue to charge you for things that do not make sense….they are ****mers and their network is so weak, only works after you made payments for few days and the rest of the month you will experience bad service. Overall they are ****mers and they do not allow customers to unsubscribe to their service. If you choose to unsubscribe they will continue to bill you… ****mers ****mers!!!!!

0
Replies (2)
Rain
Rain's reply03 Apr 2024, 12:15
Official
Hi Eugenia Mndawe,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
EM
Eugenia M's update03 Apr 2024, 15:55
Reviewer Update
Hi rain,

I’ve sent million emails and raised million snow tickets with no luck and this morning I called rain and there was no consultant to assist me and opted for the call back option, did I receive a callback no. That just show how unprofessional you are.