RF
Renate F
1 reviews | Active since Jan 2013
26 Jan 2021, 20:14
Horrible service and support
If I could give a minus star, I would. We have been struggling with signal strength for ages and have complained several times. Needless to say, we don't get any help from Rain. They either tell us there is nothing wrong or they don't even know where their towers are situated. This is ridiculous.
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Replies (1)
Rain's replyOfficial
27 Jan 2021, 07:31Good morning Renate
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have a open ticket so that we can assist you .
Stay safe .
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have a open ticket so that we can assist you .
Stay safe .
Regards
Mosa
Rain's reply27 Jan 2021, 07:31
Official
Good morning Renate
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have a open ticket so that we can assist you .
Stay safe .
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have a open ticket so that we can assist you .
Stay safe .
Regards
Mosa