AT
Asavela T

1 reviews | Active since Aug 2021

23 Jul 2024, 20:47

Horrible service

How long has it been since Rain started operating to be still not working when weather conditions are bad???? No internet connect throughout the month no matter how many times you restart the router. Agents can’t do nothing and they will lie and say they tried to call you😡😡😡😡

0
Replies (3)
Rain
Rain's reply23 Jul 2024, 21:00
Official
Hi Asavela T

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
AT
Asavela T's update24 Jul 2024, 19:17
Reviewer Update
All I am asking for from my R570 is only 4 hours of uninterrupted internet connection, just that! Can y’all let me have that?
AT
Asavela T's update30 Jul 2024, 20:02
Reviewer Update
I changed my address and the internet is working now. I requested a sim swap a week ago, when I check on the app, there are no orders, there has been no communication or whatsoever, what’s going on?