NM
Nicole M

1 reviews | Active since Aug 2021

21 Nov 2023, 14:22

Horrible service 😫

Guess who is back again !!!!!

Been battling with my services being disconnected since last week Wednesday 15th Novemeber 2023 . I'm being told that the error is on their side , it's a billing issue that will be resolved . I then received an email on Saturday 18th November 2023 which reads :

rain we're here to help Hi Nicole,

Thank you for contacting rain

Please note that your account has been reconnected until the 25th of November

Cheers

rain South Africa

Reference Number: ***1

Thanks, rain. rain we're here to help

Reference Number: ***1

Thanks, rain.

So yesterday Monday 20th my services was disconnected AGAIN !!! Been calling the call centre ever since and all that I get back is that " my issue is escalated " NO TURN AROUND TIME can be communicated ...

The joke is usually on me !!

Please fetch you router - I'm so over this ****ty services 😠😠😠

0
Replies (1)
Rain
Rain's reply21 Nov 2023, 14:38
Official
Hi Nicole 

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

Thank you.

 rain.