Horrible Service.

My experience with Rain is terrible. Their service is disgusting beyond explanation. We have Wifi in the house however it's not working due to damaged Sim. Getting a replacement Sim is a mission. The sad part we still need to pay for services not rendered.

My mother is overseas and she's the account holder. She has given permission to sign and submit necessary docs to receive the new Sim HOWEVER Rain is not willing to assist. The service is appalling. No going extra mile. The Sim is already Rica'd... We just need a replacement Sim.... THATS ALL Her address is the same. She send an Auth letter to Rain. I've got a copy of her ID And mine... Her proof of address. What more is needed? She must resign to come and accept a Sim Card? Come On Rain... Think I wouldn't recommend RAIN to anyone. Call her or email her and confirm. Need the SIM urgently. I work from home