Horrible service

For a full month rain hasn't been able to fix the internet problem with both devices.

However when it comes to billing, very quick to response with an invoice. Please provide a interne traffic breakdown..


I should not have to pay for a service I did not recieve. Even after contacting support. Over 20 logged support tickets and no advanced technical support came out.

Over 30 calls and majority of them the support hung up on me.

I made a payment, still don't have internet. I tried to call back after missing rains call and again Noone was able to help me.

Is anyone able to suggest another service provider that is good?

48 hours later, and rain still has not sent out a technician. Nor have I been contacted again. Over 30 support tickets sent through with no response. Over 50 calls trying to get ahold of suppprt of which half hung up. Still no internet connection even after settling a bill. Absolutely appalling services.

Still no response/update from rain, no technician has come through.

Very eager to hassle regarding payments, but in terms of supplying a service there's no push or reciprocation.