1 reviews | Active since Nov 2023
Horrible Service!!!!
BAD BAD BAD SERVICE!!!!! So i spoke to one of their consultants in Aug to please cancel the service cz the network is horrible and that consultant told me that i don't have to cancel, i can just stop using the service since its a month to month contract so i left it. Sept came and they debity account for a service i stopped using, again Nov they debitedy account for service i am not using! I called in on Saturday asking if they could please stop debiting my account for a service im not using and they told me i was suppose to cancel!!!!!! They told me that i should get my refund back within 24-48hrs - im still waiting!!!!!i called again and they told me they will escalate this issue and it will take 24-48hrs!!!!! I call in again and they told me that they will have to do further investigations but they can see i stopped using their services on the 1st Sept....how the hell do i get my money back!!!!
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Reference Number: ***4Thanks,
rainI can't rember the exact date i called in but this is a reference number i could find....if u can listen in on the calls from this date you will find where the consultant told me i dont have to cancel because its a month to month contract.....please assist me with a refund i am tired of not getting a proper answers from the consultants
Reference Number: ***4Thanks,
rainI can't rember the exact date i called in but this is a reference number i could find....if u can listen in on the calls from this date you will find where the consultant told me i dont have to cancel because its a month to month contract.....please assist me with a refund i am tired of not getting a proper answers from the consultants