TN
Thulani N
1 reviews | Active since Sept 2021
06 May 2025, 16:36
Horrible service
Rain is something else I don't know how many reviews I've writing about their horrific services today was the last straw when their accounts telesales dropped a call on me while I am still talking to them about my frustrations of then charging me for services I've canceled after not having internet for the whole of last month .
Rain acts like they are the only service provider,I canceled this useless internet of their and they still charge me ,they will not get a cent from me they must just take that router the delivered wich never worked a day. Never ever opt for Rain if you value your peace .
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
06 May 2025, 16:48Hi Thulani,
We're sorry your rain experience has not been as good as expected.
Thank you for bringing this to our attention, we are currently investigating your query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected.
Thank you for bringing this to our attention, we are currently investigating your query, and we will be in touch to assist further.
Regards,
rain.
Rain's reply06 May 2025, 16:48
Official
Hi Thulani,
We're sorry your rain experience has not been as good as expected.
Thank you for bringing this to our attention, we are currently investigating your query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected.
Thank you for bringing this to our attention, we are currently investigating your query, and we will be in touch to assist further.
Regards,
rain.
TN
Thulani N's updateReviewer Update
06 May 2025, 18:44Guys just come get your router you delivered and never worked the whole month of April which you want me to pay and I won't...
If I am paying for postpaid service what were you going to refund me for as per your telesales when they couldn't not fix the internet problem?
Please arrange for your router to be picked up.
Regards
If I am paying for postpaid service what were you going to refund me for as per your telesales when they couldn't not fix the internet problem?
Please arrange for your router to be picked up.
Regards
TN
Thulani N's update06 May 2025, 18:44
Reviewer Update
Guys just come get your router you delivered and never worked the whole month of April which you want me to pay and I won't...
If I am paying for postpaid service what were you going to refund me for as per your telesales when they couldn't not fix the internet problem?
Please arrange for your router to be picked up.
Regards
If I am paying for postpaid service what were you going to refund me for as per your telesales when they couldn't not fix the internet problem?
Please arrange for your router to be picked up.
Regards