HORRIBLE SERVICE!!!

This is probably the worse service that I have ever experienced. So they firstly handed my account over to Easton Berry. I then made payments to them, while this was happening I received messages that the outstanding balance is increasing. When I reach out to Easton berry they say that I need to reach out to rain but rain handed the account over. They keep sending me messages about money that’s owed when the money is paid up. Whenever I call rain they keep escalating but nobody ever gets back to me . When I try asking for a manager they on lunch and I’m meeting . I asked to have this service cancelled I still have not received any feedback with regards to it. This is definitely the worse experience I ever had.