ZM
Zizo M
1 reviews | Active since Apr 2021
05 Dec 2023, 07:54
Horrible Service
I paid in Advance for Wi-Fi in the month of October only for it to stop working a couple of days later. I’ve called about 20 times to get credit on my account to a refund. I’ve even returned the router but I haven’t been assisted
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
05 Dec 2023, 08:01Hi Zizo
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
Rain's reply05 Dec 2023, 08:01
Official
Hi Zizo
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
ZM
Zizo M's updateReviewer Update
07 Dec 2023, 16:26Note that this is a refund I requested on the 16th,19th and 24th of November and I was promised that it would take 5-7 working days from that date. I am not going to wait another 7 days because of a you problem. I’ve sent various emails ever since ***3, ***3, ***1. I want my money by tomorrow morning . This is horrible service. Imagine the amount of money I spent on data and airtime
ZM
Zizo M's update07 Dec 2023, 16:26
Reviewer Update
Note that this is a refund I requested on the 16th,19th and 24th of November and I was promised that it would take 5-7 working days from that date. I am not going to wait another 7 days because of a you problem. I’ve sent various emails ever since ***3, ***3, ***1. I want my money by tomorrow morning . This is horrible service. Imagine the amount of money I spent on data and airtime