ZE
Zubair E

1 reviews | Active since Oct 2018

05 May 2021, 12:29

Horrible Rain signal in North west

RAIN... I have been loyal to you guys. However your customer service department does not respond. I have such bad reception lately. It never used to be a issue until the last 2 months.. Your agents said and promised to send a request to see how u could assist.. Perhaps with a attena box...

I thought maybe it's the sim got a new sim.. Still the same issue

And yet ... Still no word....

I can't even stream 1 episode without it buffering..

For real guys.... Let's get your client services correct.

My number is *** Please contact me..

Or further posts of this horrible service will be sent all over the internet... For now its just hello Peter..

U have 24 hours to respond to Me...

Please help me rain.. Regards Zubair Ebrahim *** ***

0
Replies (5)
Rain
Rain's reply05 May 2021, 12:48
Official
Good morning Zubair.

Kindly accept our apology for the inconvenience caused.
please note that an email was sent to you for further assistance.

Kind Regards 
rain 
ZE
Zubair E's update05 May 2021, 12:49
Reviewer Update
Let's see how far that goes. I will not thank you yet
Rain
Rain's reply05 May 2021, 16:07
Official
Hi 

Just a quick update, a technician will be sent to your residence.

Kind Regards
rain 
ZE
Zubair E's update05 May 2021, 16:31
Reviewer Update
Thank you to u n Michael S.... Who was of great help....
As soon as the issue is rectified I put a positive review...
I await technician
Rain
Rain's reply05 May 2021, 16:52
Official
Thank you very much, Zubair.

Please do let me know if you need any assistance