Horrible Rain Customer Service AND internet Speed!!!

Accidentally bought a new package instead of activating a SIM I already had, I decided to activate the SIM I had anyway and cancelled the new order I made and app**** for a refund as I needed an internet connection asap! Funny part was I earlier made an inquiry as my card kept declining even before getting an OTP. They responded twice to that query but didn't respond once to my cancellation of the order. I had to ask within the communication about the 1st query why they failed to respond to my request for a refund but they were able to respond to the query about my card (AND also make a follow up). I got a response saying I should follow some link, I followed the link, was told my password was wrong (even though I opened a new rain page and was able to log on with that password), I then decided to press the "forgot password" option and was told I'll get an email to reset my password, I never got it! Now I keep getting calls from RAM couriers wanting me to accept a SIM card I don't need or want and which I cancelled. On top of that the internet speed is HORRIBLE! I regret the day I went to their website. Vodacom may cost more but their customer service and internet speed is UNMATCHED!

GET A RAIN SIM AT YOUR OWN RISK! GOOD LUCK!