GM
Galaletsang M
1 reviews | Active since Jan 2021
15 Apr 2021, 10:28
Horrible Network Service Provider- RAIN
i wrote a review about the bad experience i had with RAIN. They debited my account and failed to help me connect to their network. I cancelled on their app but that did not stop them from continuing to deduct (twice now) with no access to their network. I had to change my bank cards to stop them. No one is calling me even after someone wrote on Hello Peter that they will call me and stop this. This is a horrible service provider and the whole country must know how they really treat their clients. They don't care about service but just to take your money.
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Replies (1)Rain's replyOfficial
15 Apr 2021, 10:45Good morning, Galaletsang.
Kindly accept my apology for the inconvenience caused.
I see that you do not have an open ticket linked to the details provided in the review, If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Kindly accept my apology for the inconvenience caused.
I see that you do not have an open ticket linked to the details provided in the review, If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Rain's reply15 Apr 2021, 10:45
Official
Good morning, Galaletsang.
Kindly accept my apology for the inconvenience caused.
I see that you do not have an open ticket linked to the details provided in the review, If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Kindly accept my apology for the inconvenience caused.
I see that you do not have an open ticket linked to the details provided in the review, If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
