SR
Swayam R

1 reviews | Active since Sept 2020

07 Sept 2020, 13:32

Horrible internet service

Horrible internet service provider. Since purchasing a 5G sim card, I only experienced fast internet in the first week but it was never a consistent strong connection. You can never get a hold of anyone who works there to resolve this issue. I would go so far as to say that this has become just one huge ****. Would never recommend rain internet to anyone. The package promises a 30mb line but internet speed only goes up to 5mb on a 'good day'.

0
Replies (2)
Rain
Rain's reply07 Sept 2020, 13:47
Official
Hi Swayam R

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

SR
Swayam R's update07 Sept 2020, 16:12
Reviewer Update
Hi Yeoline

I’ve experienced you guys saying you will get back to us but it takes weeks on end before you do.