Horrible, Horrible, Horrible.

I'm at my end with Rain. Device has been changed. Still I am paying for something that has been nothing but trouble!!! Phone customer service get told there is nothing wrong they escalating the problem!!! Seriously have you seen how many times we have been complaining about this!!! We have been patient, we have been understanding, we have been nice. I'm going to throw that out the door really soon if you don't get this problem fixed!!!!!!! LET THIS BE FIXED AND WORKING FOR A MONTH AND I WILL TAKE THIS REVIEW DOWN!!!!