TN
Tapelo N

1 reviews | Active since Sept 2021

11 Sept 2021, 15:20

HORRIBLE HORRIBLE HORRIBLE

HORRIBLE HORRIBLE HORRIBLE HORRIBLE. I'm defeated by level of poor reception. I got one of rains uncapped 4G SIM cards and I must say the worst mistake of my life, poor service ,misleading ,rude representatives, bad services and no resolutions. To think I recommended this service to my partner and 8 colleagues . Why doesnt rain reply to hello Peter's reviews publicly? Wat is the CEO doing about all of these bad reviews? And the South African trade standards still allow this provider to mislead more customers and Rob them. Sadly I haven't seen a good review , even contacting rain is a mission and a half, I need answers and I need them soon. I'm going out of pocket and it's really an inconvenience, in loosing business because of the poor reception and this is bad for my reputation. I've been sitting from 8am waiting to download a very important document from. Work 7 hours later it's still buffering. Why dont you service your inferstrure and attend to CX service . If this does not get resolved I am ending my subscription, and I'm telling everyone about this horrindeous experience and service.

Oh and please respond publicly

0
Replies (1)
TN
Tapelo N's update28 Jun 2022, 13:29
Reviewer Update
This is a joke 😂😂😂😂😂4 months later you respond to my query? What SLA's do you have for such queries?