EM
Engela M

1 reviews | Active since Oct 2022

03 Mar 2026, 09:38

Horrible experience

I am so disappointed in rain I had ordered my device on the 22nd of February and haven’t received my device I have been calling them since Friday and nothing is being done how useless of them can’t even communicate with the customers .. I have about 7 references numbers but not even one was attended to I then decided to can this morning I just hope I don’t have to come back here to write about getting my money back … next time treat your clients with care …

0
Replies (3)
EM
Engela M's update03 Mar 2026, 09:40
Reviewer Update
image.jpeg 2.7 MBThe amount of times I’ve called no courtesy whatsoever
Rain
Rain's reply03 Mar 2026, 09:42
Official
Hi Engela,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain.
EM
Engela M's update03 Mar 2026, 10:06
Reviewer Update
They couldn’t contact me for 2 and a half week and now my order is also cancelled.. I thought rain was the best I must be mistaken