Horrible experience

If I could give zero stars I would.

I bought Rain's sim card through their partnered providers (Takealot), I have been trying to Rica the sim card via the link provided and their facial detection software doesn't work.

I was expected to load the sim card with data/money before I could activate it and now I am in wits ends because I am unable to claim back my money.

Rain is a **** and they shouldn't be allowed to operate in South Africa, their call centre number rings and redirects you without a consultant attending to the call.

It has been a disappointing few days, I would like my refund back