TM
Thapelo M
1 reviews | Active since Mar 2011
16 Sept 2020, 11:43
Horrible download speed internet service from Rain
HAving a horrible service with Rain, I have logged numerous queries about download speed throughout the day varying and between 6 and 10pm it goes along the 0. mbps on the 4g unlimited package. They dont have a call centre number, they keep escalating to the network and you never get any resolution of queries. very horrible
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
17 Sept 2020, 12:27Hi Thapelo
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply17 Sept 2020, 12:27
Official
Hi Thapelo
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
TM
Thapelo M's updateReviewer Update
20 Sept 2020, 17:42Hi, I have still not been assisted with my query as promised. No agent from Rain has contacted me as per the reply above
TM
Thapelo M's update20 Sept 2020, 17:42
Reviewer Update
Hi, I have still not been assisted with my query as promised. No agent from Rain has contacted me as per the reply above