TP
Tevin P

1 reviews | Active since Nov 2019

16 Jul 2020, 11:05

HORRIBLE DO NOT JOIN

Ever since patrice motsepe took over rain network it has gone to the trash I've been having countless problems with my connection, speed aswell as speaking to an actual human being! There is no longer a customer care division to help us and even worse i am being billed incorrectly im on the 4g plan for R479 pm however on the 16th of every month my service gets suspended saying I am in arrears with R144! The ******* in this country ruins everything!

0
Replies (2)
Rain
Rain's reply16 Jul 2020, 11:11
Official
Hi Tiffany

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
TP
Tevin P's update17 Jul 2020, 12:13
Reviewer Update
I need to speak to an actual human being! The illiterate agents are causing me more frustration over these pointless emails which takes 8hrs to get back to me!