HORRIBLE DISGUSTING CLIENT SERVICE!!

I have phoned RAIN now for 9 consecutive DAYS 02 June - 09 June 2024 to get internet connection but all I get is an technician will make contact with me OR I will pass this to my manager because you have not have success with previous calls...THIS IS DRIVING ME INSANE!! Wasting money on calls, staying at home waiting for a call incase they ask me to do something with this unit! I even phoned now again and request that PLEASE, where can I drop off this unit and cancel it but was holding on for 10 minutes after the call has been transferred! Please advise where can I drop this unit off I'm not interested to pay R599 for NOTHING!! Regards Gail Norman