AM
Adelaide M
1 reviews | Active since Jul 2024
26 Jul 2024, 15:31
Horrible customer service from Rain.
Rain is such a horrible company to work with.
Firstly they sell you lies by telling you that you pay the Wi-Fi month to month and don't have to pay if you don't need the service. They'd switch the wifi off and still expect you to pay full amount month end😢😢
Secondly they will NEVER call you back no matter how many call back request you may submit. So you are sitting with a problem that can never be solved because its hard to reach them and they never respond
I regret terribly by signing up with this network. Extremely poor customer service. I won't recommend this network to anyone
I want to cancel my contract ASAP.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
26 Jul 2024, 15:53Hi Adelaide M,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply26 Jul 2024, 15:53
Official
Hi Adelaide M,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
