HORRIBLE CUSTOMER SERVICE!

Hi.

I called rain today at 16:10? Whoever is reading this email, do yourself a favour and listen to the call.

The account is in my husband's name, Mr RD Phillips. The consultant is rude, condescending and patronizing. She should NOT be in the service industry. Not listening, constantly interrupting and has an attitude which I did not appreciate.

We asked that her manager, NOT team leader call us back and the time now is 18:02 and still NO call. Tells us about the type of consult rain has.

Rains consultants listen to RESPONSE and NOT to understand.

THIS IS UNACCEPTABLE SERVICE!

24 hours and NO Wi-Fi service to the Albertskroon area. But we will be expected to pay. Pay for a service that is not delivered.

Your email addresses DO NOT work. This is really BAD customer service.

*** And ***

Both do not work.

WE PAY FOR A SERVICE NOT PROVIDED!