RN
Rickardo N

1 reviews | Active since Jul 2019

31 Jan 2024, 15:34

Horrible Customer Service

We had a problem with our 5G Router, we logged a problem and the agent advised that she will get us a new Router. The new router doesn't work and now we stuck with NO INTERNET.

0
Replies (2)
Rain
Rain's reply31 Jan 2024, 15:42
Official
Hi Rickardo Naicker, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
RN
Rickardo N's update31 Jan 2024, 15:45
Reviewer Update
Please I called like 10 x times to get someone to take back this router and give me back even my old one that was working 100%. We have no internet for 2 x days nows