LM
Luanshia M
1 reviews | Active since Jan 2021
27 Jan 2021, 10:34
Horrible customer service
Pathetic service, product doesn’t work. After cancelling they still deduct your subscription. When they eventually reply, they say the refund have been processed will take 7-10 days to reflect! This has been outstanding since June, no feedback from customer care!
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Replies (1)
Rain's replyOfficial
27 Jan 2021, 11:58Good morning Luanshia.
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have a open ticket so that we can assist you .
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have a open ticket so that we can assist you .
Regards
Mosa
Rain's reply27 Jan 2021, 11:58
Official
Good morning Luanshia.
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have a open ticket so that we can assist you .
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have a open ticket so that we can assist you .
Regards
Mosa