HORRIBLE CUSTOMER SERVICE.

Item: Rain
Rating: 1
Author: Oratilwe M

I have lodged a a complaint regarding my account being double charged on the 27 of march and the 28 of march . I haven't recieved an correspondence or update regarding this issue despite numerous calls and emails . I am so disappointed in the service that I've recieved from rain .

Helpful (0)

Replies (1)

Rain's replyOfficial

17 Apr 2026, 08:20

Hi Oratilwe.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Rain's reply17 Apr 2026, 08:20

Official

Hi Oratilwe.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.