BT
Boitumelo T
1 reviews | Active since Aug 2022
18 Oct 2023, 10:03
Horrible customer service
Cancelled my rain account over a year ago and today I get an SMS stating I've been handed over to some credit collector. I've tried calling the *** number for the past couple of days and the phone rings then gets cut off. I really think your service is pathetic and so is your connection/network. I would never recommend your business to anyone.
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Replies (2)0
Replies (2)
Rain's replyOfficial
18 Oct 2023, 11:48Hi Boitumelo T.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply18 Oct 2023, 11:48
Official
Hi Boitumelo T.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
BT
Boitumelo T's updateReviewer Update
20 Oct 2023, 10:52CANCEL MY ACCOUNT AS YOU TRY TO ATTEND TO THE MATTER. I HAVE RECIEVED ANOTHER SMS TODAY THE 20TH OCTOBER AFTER YOU HAVE REP**** TO MY MESSAGE TO TELL ME THAT YOU ARE ATTENDING TO MY ISSUE ASAP. IS ASAP A FEW DAYS FROM YOUR REPLYE, A FEW MONTH, HOW LONG IS AN "ASAP" IN YOUR ORGANISATION THAT HAS A CONTACT NUMBER THAT DOES NOT WORK. THIS IS PATHETIC.
BT
Boitumelo T's update20 Oct 2023, 10:52
Reviewer Update
CANCEL MY ACCOUNT AS YOU TRY TO ATTEND TO THE MATTER. I HAVE RECIEVED ANOTHER SMS TODAY THE 20TH OCTOBER AFTER YOU HAVE REP**** TO MY MESSAGE TO TELL ME THAT YOU ARE ATTENDING TO MY ISSUE ASAP. IS ASAP A FEW DAYS FROM YOUR REPLYE, A FEW MONTH, HOW LONG IS AN "ASAP" IN YOUR ORGANISATION THAT HAS A CONTACT NUMBER THAT DOES NOT WORK. THIS IS PATHETIC.