MR
Morris R

1 reviews | Active since Aug 2018

21 Oct 2022, 11:57

Horrible Customer Service

I have been trying to sort out billing issues with Rain for the past 4 months without any resolution. They keep debiting my account for a sim card that I ordered them to cancel back in July 2022. Even after several emails to them, it is still unresolved today. deplorable customer service.

0
Replies (2)
Rain
Rain's reply21 Oct 2022, 12:00
Official
Hi Morris.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
MR
Morris R's update21 Oct 2022, 12:41
Reviewer Update
I just paid the 5G this month. I really don't like this back and forth is really annoying.