********** Service
Absolutely **********. Ordered 5G premium, got the package but can't even get the SIM card activated. Trying to get through to their customer support is a complete nightmare, and when you eventually do get through, everyone just says they will escalate the matter, without the client ever getting any feedback whatsoever.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
11 Feb 2021, 14:00Good morning Bothma
We are currently busy with a system upgrade that is what's causing the delay of your sim card activation. Because of this, we might not be able to activate SIMs for a short while. Our teams are working as fast as they can to resolve the issue. Sorry for the inconvenience.
Kind Regards
Mosa
We are currently busy with a system upgrade that is what's causing the delay of your sim card activation. Because of this, we might not be able to activate SIMs for a short while. Our teams are working as fast as they can to resolve the issue. Sorry for the inconvenience.
Kind Regards
Mosa
Rain's reply11 Feb 2021, 14:00
Official
Good morning Bothma
We are currently busy with a system upgrade that is what's causing the delay of your sim card activation. Because of this, we might not be able to activate SIMs for a short while. Our teams are working as fast as they can to resolve the issue. Sorry for the inconvenience.
Kind Regards
Mosa
We are currently busy with a system upgrade that is what's causing the delay of your sim card activation. Because of this, we might not be able to activate SIMs for a short while. Our teams are working as fast as they can to resolve the issue. Sorry for the inconvenience.
Kind Regards
Mosa
's updateReviewer Update
11 Feb 2021, 14:06Absolutely no communication about this when ordering, paying or speaking to support. Stop making excudes
's update11 Feb 2021, 14:06
Reviewer Update
Absolutely no communication about this when ordering, paying or speaking to support. Stop making excudes