********** Customer Service

If I could give this Company -10 for appalling customer service, non-responsiveness and account administration, I would. Now I cant even cancel my sim or remove my credit card particulars on record as their silly dashboard has no provision to cancel a sim(even though they allege you can!) and you can only amend credit card detail if you supply another valid cc detail! My cc was debited on 3 June but my account was suspended. They take 2 weeks to answer emails with a non helpful or nonsensical impractical response. The recent response was an acknowledgement that my account no. ***8 for unlimited 19 hr off peak was fully paid up but nonetheless the account remains suspended, I have been debited R 250 with no service and the emails are ignored. I want nothing more to do with this company ever again.