Honour our agreement and stop being ******

Oh i had a bill of R1389 on my 5g uncapped which i paid on the 15th of November as i get paid on the 15th and our agreement says i pay on the 15th. On the 4th of december rain disconnected my service. I called the call centre and they told me i must pay again in less than 30 days as per agreement, ls rain becoming ****** or what. Please reconnect me urgently and i will be changing to fibre to avoid ur drama sies. U connected me since 15 november to 5th december. Does it make sense