Highly Disappointed

It is with great disappoint that I write this. I cancelled my rain in March and paid for March in April please check all these ref numbers #***5, #***8, #***4,#***9, #***8, #***8.

I was assured that since I have cancelled I would not be billed for April and I have since unplugged the router in March and asked for it to be collected since March. I have installed Fibre since March with a different provider and I see you have decided to bill for April yet I have not used Rain for that entire month.

You have been attempting to deducted from my account and I am not happy infact I will loose, as I was assured by Rain this wouldn't happen but it's happening anyways, so I am going to CPA Rain and report you if this is not sorted out immediately come get your ROUTER that is all I have been asking for the past three months, please listen to every call I have made linked to all those ref numbers above, please advice what is the point for recordings and ref numbers if it's not actioned correctly haibo it is just unbecoming. Do not take my money or I will be forced to act accordingly. Please don't not test my patients.

Please sort you out urgently