AB
Aqeela B
1 reviews | Active since Mar 2024
11 Jul 2024, 12:51
Hi I would like to k...
Hi I would like to know if the towers are maybe down or something I got no signal connection so if you could please advise thank you
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
11 Jul 2024, 13:14Hi Aqeela B,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply11 Jul 2024, 13:14
Official
Hi Aqeela B,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
AB
Aqeela B's updateReviewer Update
11 Jul 2024, 13:21Thank you I'll be waiting
AB
Aqeela B's update11 Jul 2024, 13:21
Reviewer Update
Thank you I'll be waiting
AB
Aqeela B's updateReviewer Update
13 Jul 2024, 22:01I would like to explain my disappointment in rain Customer service I've called in to advise of my no internet connection which I've had since yesterday morning I couldn't connect to the wifi I've reset the router like 3 Times I've moved the router around and it doesn't work . I've called and the agent dropped the line on me ,this is now the second time where this router doesn't allow us to connect the last time a technician was sent out and it was fixed could this be fixed asap or could a pole be put up instead cause it's frustrating not having internet connection. Today whole day there was no internet connection it's really annoying.
AB
Aqeela B's update13 Jul 2024, 22:01
Reviewer Update
I would like to explain my disappointment in rain Customer service I've called in to advise of my no internet connection which I've had since yesterday morning I couldn't connect to the wifi I've reset the router like 3 Times I've moved the router around and it doesn't work . I've called and the agent dropped the line on me ,this is now the second time where this router doesn't allow us to connect the last time a technician was sent out and it was fixed could this be fixed asap or could a pole be put up instead cause it's frustrating not having internet connection. Today whole day there was no internet connection it's really annoying.