Hi I am so disappointed with the service I received from several rain consultants they never fulfilled a mere request on change of payment date I had several reminders of due payments and I was unable to change the date on the app instead I would receiv

Hi I am so disappointed with the service I received from several rain consultants they never fulfilled a mere request on change of payment date I had several reminders of due payments and I was unable to change the date on the app instead I would receive error message and I have tried to make calls everyone who assisted me will send a ref no but with no l.uck nothing will change and on this day of 16/07/2024 i called as there was another reminder. And all of these scenarios had several disconnection of arrangements will be to pay on chosen date with my airtime I wouldn't mind if it happened only once it persisted causing all this havoc really I don't know how would I describe this it's poor, bad , careless work is done unprofessionals there is no follow for customer satisfactory survey i really found no joy in this situation