Hi

Hi. I would like to write a formal complaint regarding Rain Unlimited Data's calll centre. I have been having network issues lately. I have called the call centre a few times and the agents are usually friendly and helpful. Today, 16 October, however, i called in around 17h15 and spoke to Khanya who had an attitude and could not assist me. I asked to speak to another agent. She said i should cut the call and call back and i may get another agent to answer. When i called back, she answered, laughed and cut the call. I called back a third time and she answered again. I asked her to please not cut the call and asked for her full name and surname and position. She said she does not understand my question and hung up again.